Shipping/Refund Policy

Shipping/Refund Policy

SHIPPING INFO: 

Giclee Prints are made to order and require 1-3 business day to be prepared and shipped out. Shipping is done through Canada Post, from Toronto ON. Standard mailing within Canada takes 4-5 business days. 

Prints shipped as standard mail do not have tracking information available. 

Tracking information is provided for parcel shipping of commissioned or original oil paintings.

International shipping can range from 7-15 business days dependent on its destination. 

Recycled material is used for packaging in an effort to reduce our carbon footprint and keep this small business green. 

Please be advised that your item may be held for additional customs/duty fees in your country of residence. These fees are separate from your purchase from Arts Speak Studio and is unfortunately out of our control.


*Kindly note of the potential delay in delivery service due to the ongoing covid-19 pandemic.


REFUND INFO:

Due to the nature of made to order custom sized giclee prints, print orders are non-refundable after purchase. 

All commissions and original oil work paintings are non-refundable as they are one of a kind works.

Should you have any concern about your order, please feel free to reach out through the Contact page.


Thank you for your understanding !